Loan periods, renewals, fines, and appeals
Different materials have different loan periods based on user category and item type.
| Item Type | Students | Staff |
|---|---|---|
| Reserved Items | 2 hours - 2 days | 2 hours - 2 days |
| Open Stack Items | 14 days | 30 days |
| Reference Materials | Short loan | Short loan |
Users may renew most items. Materials that cannot be renewed include items that have been recalled by another borrower, reserve materials, and items for which the renewal limit has been reached.
If a member of staff or students fails to return the item(s) on or before the due date, the first fine shall be waived. On the other hand the charges highlighted in the table below shall be applied to all consecutive overdue items.
| Nature of Item | Duration | Students | Staff/Other |
|---|---|---|---|
| Reserved items | Per hour | 300 RWF | 600 RWF |
| Open stack items | Per day | 500 RWF | 1000 RWF |
| Over-due recall | Per day | 500 RWF | 1000 RWF |
| Lost item | After 60 days | Twice the current cost of the item + administrative charges of 40% | |
| Lost items (out of print) | N/A | Twice the current cost + administrative charges of 40% | |
| Item lost and found | Within 2 months | Money will be refunded by UR | |
Replacement bills for the replacement and processing costs shall be sent when items are 60 days overdue. The university reserves the right to recover fines from staff salaries and to hold transcripts or certificates until a user pays his/her obligations.
Library users have the right to appeal against overdue fines, lost item replacement costs, service processing fees, and damage charges incurred with the URLS. To lodge an appeal to library charges, users must contact the Head of Campus Library services within 21 days of the original notice of fine.
Some materials are designated as "reference-only" and cannot be borrowed. These include:
Contact your campus library for assistance with circulation matters.